How to Contact Us

Phone
Call (208)542-2772

E-mail
Click to send an
e-mail to Log Home Outlet


Shopping Online

Shipping information
Returns & Exchanges
Credit card use
Sales tax
Order status

Standard UPS Delivery
Stocked Products: Unless an expedited service is requested, your order should arrive in approximately 5-7 business days after payment is received.

Un stocked Products: Shipping may take up to 7--14 business days after payment is received.

•Delivery times are not guaranteed.

• Items ordered together may be delivered separately.

• In order to speed up your order please make sure your delivery address is correct. UPS can not deliver to PO Boxes.

Two-Day & Overnight Deliveries: Please call for product availability


Returns & Exchanges

Some products may be returned or exchanged within 10 business days from your delivery date. (Call prior for qualified items)

Some restrictions apply

There will be a 20% restock fee on Returned items (charges will be taken out of your refund.) Shipping costs are non-refundable

There will be a 20% restock fee on Exchanges (you will be billed before product is shipped back to you). Shipping costs are non-refundable

 

 

Credit Card Use

We accept the following credit/debit cards through Pay Pal: (A secure website)

• American Express
• VISA
• Master Card
• Discover

Credit Cards: The total dollar amount of your order is allocated at the time your card is approved.

Debit Cards: Payment is deducted from your account at the time your card is approved.

Sales Tax

Sales tax is automatically applied to your order in accordance with state regulations if your shipping address is in Idaho.

Order Status

ORDER UPDATES: We will send an update regarding the status of your order, including when your item(s) ship*, to the e-mail address you provided when ordering.
   * Excluding items shipped from vendor.